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Healthcare & Life Sciences · Global Capability Centers · Build-Operate-Transfer

Global Capability Center build for a US healthcare SaaS company

A fast-growing US SaaS provider wanted an India engineering hub without the overhead of setting up an entity, office and hiring engine on its own.

Stack AWS · Kubernetes · GitHub Actions · SnowflakeDuration Build 4 months · Operate 18 monthsTeam 35 engineers at transfer
110 daysfrom contract to first sprint
35engineers at transfer
~44%lower fully-loaded cost per engineer vs. onshore
0attrition of founding-team leads through transfer

The challenge

Compliance-heavy domain (HIPAA-aligned controls), an aggressive product roadmap, and a mandate that the centre feel like one team with the US organisation from day one.

What we did

Build: entity and compliance setup, secure workspace in Ahmedabad, cloud landing zone and device management in 110 days
Talent: hired a founding team of 12 senior engineers, then scaled to 35 across product pods, data and SRE
Operate: shared roadmap, joint sprint ceremonies across time zones, DORA metrics reported monthly to the US leadership
Security: access reviews, endpoint controls and audit evidence packs for the client’s compliance programme
Transfer: entity, IP, contracts and people moved to the client’s own subsidiary with a 90-day handover
“We got a centre that already worked the way we work — and then we got to own it.”
— Client sponsor (name withheld under NDA)

Engagement facts

IndustryHealthcare & Life Sciences
ServicesGlobal Capability Centers · Build-Operate-Transfer
TechnologyAWS · Kubernetes · GitHub Actions · Snowflake
DurationBuild 4 months · Operate 18 months
Team35 engineers at transfer

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Kunal Bearings

Global IT services and cloud-native engineering, with a precision thin-section bearings manufacturing division. Headquartered in Ahmedabad, India.

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info@kunalbearings.com

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